Terms of Services

Welcome to StitchGreen. The StitchGreen.com Ecommerce site is collectively the "StitchGreen Ecommerce" and each individually is a "StitchGreen Ecommerce." By using any StitchGreen Ecommerce and its related services, products, and software, you agree to be bound by these terms and conditions ("Terms"). You also accept the Terms when you create an account, make a purchase as a guest, or log in to any StitchGreen Ecommerce. Additional or separate terms may apply to your interactions with other StitchGreen ecommerce, StitchGreen and to your use of individual services or features available on a StitchGreen Ecommerce, such as reviews. To the extent that the provisions of any additional terms conflict with these Terms, the provisions of the additional terms will govern. We may make changes to any StitchGreen Ecommerce and the Terms. It is your responsibility to review the Terms for updates or changes. If you do not agree with the Terms, you should not use the StitchGreen Ecommerce.

Use of the StitchGreen ECommarce
You may use the StitchGreen Ecommerce for your personal, noncommercial use only. You may not use any StitchGreen Ecommerce if you are under the age of 13. If you are between the ages of 13 and 18, you may use the StitchGreen Ecommerce only with involvement of a parent or guardian.

Your use of the StitchGreen Ecommerce is subject to our Privacy Policy. Please review the policy for more on how we collect and use information.

Information on Our Site
We try to be as accurate as possible with the information we present on the StitchGreen ecommerce. We will make reasonable efforts to accurately display the attributes of the products we sell. We do not warrant that product descriptions or other content is accurate, complete, or error free. Prices and promotions are subject to change, and may vary from those offered in our stores. We cannot confirm the availability or price of an item until you place your order. Despite our best efforts, sometimes an item in our catalog may not be available, the offer may have been misstated, or an item may be mispriced. For any of these reasons, we may cancel your order or we may contact you for instructions on the order.

Paying for Your Order
Generally, we'll charge your payment method for an item when we ship the item to you or confirm its availability in store. However, we may preauthorize your order amount with your credit card, credit account, or debit card issuer at the time you place the order, which may have an effect on your available credit line. When you pre-order with a debit card, we'll debit your card when you place the pre-order. For special delivery items, we'll charge your payment method when you confirm a delivery time. For digital items, we'll charge your payment method when you initiate the download of the product or the product is placed in your account and available for use.

Order Confirmation
Our order confirmation to you does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. At any time after receipt of your order, we may accept, decline, or place quantity or other limits on your order for any reason. We may impose these limits on a per-person, per-household, per-order, or any other basis. If we reject, limit, or otherwise modify your order, we will attempt to notify you using the email address you provide to us. If we cancel an order or part of an order that we've already charged you for, we'll refund you the full amount of the canceled portion of the order.

My StitchGreen® Program
When you create an account on a StitchGreen Ecommerce, we will automatically enroll you in the My StitchGreen program. The My StitchGreen program is a free program in which you receive points toward reward certificates, which are coupons for discounts on future purchases at StitchGreen. See My StitchGreen program terms.

Proprietary Rights
All content included on or comprising the StitchGreen Ecommerce, including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds and other material (collectively "Content") is protected by copyright, trademark, patent or other proprietary rights, and these rights are valid and protected in all forms, media and technologies existing now or developed in the future. All Content is protected as a collective work under U.S. and international copyright laws, and StitchGreen owns, to the fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement, and enhancement of all content. You may not remove or modify any copyright, trademark or other proprietary notice contained in any Content you use, and you may not modify or alter the Content, copy or post the Content on any network computer, or broadcast the Content in any media. You may not copy, scrape, frame, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from or in any way exploit any of the Content, in whole or in part. The StitchGreen trademarks on the StitchGreen site are the Ecommerce of their respective owners and are owned by, licensed to, or, where required, used with permission by StitchGreen and may not be reproduced, copied, or manipulated in any manner without the express, written approval of the trademark owner.

User Generated Content: Reviews, Comments, Communications, and Other Content You may interact with the StitchGreen Ecommerce in numerous ways, including Reviews and Ratings, videos, Questions and Answers, Community Forums, testimonials, and email communication. You hereby grant StitchGreen a perpetual, irrevocable, royalty-free, transferable right and license to use, modify, reproduce, transmit, publish, display, delete, and distribute any information (except order information sent via email or phone) or materials you share with us throughout the world in any media, including when you allow StitchGreen to feature text, images and videos shared through social media (e.g., Facebook™, Twitter™, Instagram™, Pinterest™) or submitted through our Reviews and Ratings. You also grant us the right to use the name and social media handle that you use when you share content with us in connection with that content. When you share content to us, you will disclose any affiliation you have and you will not share anything that contains harmful computer code, references other ecommerce, or is false, misleading, illegal, defamatory, libelous, hateful, racist, biased, threatening, or harassing.

Notification of Copyright Infringement under the Digital Millennium Copyright Act (DMCA) If you believe that your copyrighted material may have been infringed, please provide the StitchGreen Copyright Agent with the following information in writing:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed
  • Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material
  • Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and if available, your email address
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed

For additional information regarding this procedure, please reference 17 USC 512.

Disclaimers and Limitation of Liability
StitchGreen provides the StitchGreen ecommerce and all information, content, and other material made available through the StitchGreen ecommerce on an “as is” and “as available” basis. We make no representation or warranty that any StitchGreen ecommerce will meet your requirements, or that it will be uninterrupted, secure, or error free. Any warranty on any product sold through a StitchGreen ecommerce is provided by the manufacturer of that product. To the fullest extent permitted by applicable law, StitchGreen will not be liable for any indirect, incidental, or consequential damages attributable to your use of any StitchGreen ecommerce or any product or service purchased through a StitchGreen ecommarce. The limitations set forth in this section will not limit or exclude liability for personal injury or ecommerce damage caused by products you purchase through a StitchGreen ecommerce or StitchGreen gross negligence, intentional, willful, reckless or malicious misconduct, or fraud.

Certain software or other materials ("Software") that you may obtain through the StitchGreen Ecommerce may be further subject to export controls. You will comply with all applicable export and re-export restrictions, laws, and regulations, and you will not transfer, or encourage, assist, or authorize the transfer of any Software to a prohibited country or otherwise in violation of any restriction, law, or regulation.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to not share your account credentials with others. You may use the StitchGreen Ecommerce only for lawful purposes. Activities including, but not limited to, tampering with any StitchGreen Ecommerce, misrepresenting the identity of a user, and using buying agents or conducting fraudulent activities, on the StitchGreen Ecommerce are prohibited.

You may not violate or attempt to violate the security of the StitchGreen Ecommerce, including by, without limitation, (a) accessing data not intended for you or logging on to a server or an account which you are not authorized to access; (b) using any StitchGreen Ecommerce for unintended purposes or trying to change the behavior of any StitchGreen Ecommerce; (c) attempting to probe, scan or test the vulnerability of a system or network or breach security or authentication measures without proper authorization; (d) attempting to interfere with service to any user, host or network, including without limitation via means of submitting a virus to any StitchGreen ecommerce, overloading, "flooding," "spamming," "mail bombing" or "crashing"; (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting; or (f) forging communications on behalf of StitchGreen (impersonating StitchGreen) or to any StitchGreen Ecommerce (impersonating as a legitimate user). You may not send unsolicited or unauthorized email on behalf of StitchGreen, including promotions and/or advertising of products or services. We may prosecute you to the full extent of the law for any violation of these Terms. You may not use any device, software or routine or data to interfere or attempt to interfere with the proper working of any StitchGreen Ecommerce or any activity being conducted on any StitchGreen ecommerce. You may not use or attempt to use any engine, software, tool, agent, data or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search any StitchGreen Ecommerce other than the search engine and search agents we provide and generally publicly available browsers.

You and StitchGreen each agree that, except as otherwise noted below, any dispute or claim arising out of or relating in any way to these Terms, or to any products or services sold or distributed by StitchGreen, whether in store, in your home, over the phone, or online, including, but not limited to, the advertising of or sales practices relating to such products and services, delivery, installation, and any communication, by whatever means, between you and StitchGreen, will be resolved by binding, individual arbitration, rather than in court. Disputes and claims that are within the scope of a small claims court’s authority are exempt from this dispute resolution provision, so long as they are brought individually.

By agreeing to arbitration, you and StitchGreen understand that each is agreeing to waive its right to sue or go to court to assert or defend its rights under this contract. The rules in arbitration are different. There is no judge or jury. Although review is limited, an arbitrator can award on an individual basis the same damages and relief as would be available in court, and must enforce the same limitations stated in these terms as a court would.

To begin an arbitration proceeding, you must send a demand to the American Arbitration Association (AAA) describing your claim and serve a copy of the demand on our registered agent CT Corporation System, Inc., 100 South Fifth Street, Suite 1075, Minneapolis, MN 55402. The arbitration will be conducted by the AAA under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules and the form for filing an arbitration claim are available at www.adr.org. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. We will reimburse those fees (but not any attorney's fees) for claims totaling less than $10,000 unless the arbitrator determines your claims are frivolous. Likewise, StitchGreen will not seek attorneys' fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed upon location.

We each agree that any dispute resolution proceedings of any nature or in any forum will be conducted only on an individual basis and not in a class, consolidated or representative action. This means that you may not purport to act on behalf of a class or any other person. Likewise, an arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. Any claim that all or part of this class action waiver provision is invalid or unenforceable may be determined only by a court and not by an arbitrator. If a court decides that the limitations of this paragraph are deemed invalid or unenforceable, any putative class or representative action must be brought in a court of proper jurisdiction and not in arbitration. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial, unless such waiver is unenforceable. This means that any claim would be decided by a judge, not a jury.

Applicable Law
The federal arbitration act and applicable federal law (or in the absence of applicable federal law, then the laws of the state of minnesota), without regard to principles of conflict of laws, will govern these terms and apply to any disputes or claims between you and StitchGreen.

Termination of Use
We may, in our sole discretion, terminate your account or your use of the StitchGreen Ecommerce at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. We may change, suspend or discontinue all or any aspects of any StitchGreen Ecommerce at any time without prior notice.